Notice history

Resolved
August 12, 2025 at 8:27 AM
Resolved
August 12, 2025 at 8:27 AM
This incident has been resolved.
Downtime started at 2:10pm CEST on Friday the 8th of August and was over by 2:35pm CEST on the same day, and only affected our eu-west-1-a tenants.
The cause of the downtime was an unavailability of the database caused by a sudden surge in the database usage, that occurred at an unexpected speed and magnitude. Our auto-scaling and monitoring systems failed to react in time.
We're improving our monitoring and auto-scaling to prevent such downtime to happen again and investigating the component that might be responsible for this unnecessary database load.
Monitoring
August 08, 2025 at 12:25 PM
Monitoring
August 08, 2025 at 12:25 PM
Remediation has been successfully applied. We are closely monitoring the status of the cell and investigating its root cause to prevent it from happening again.
Identified
August 08, 2025 at 12:15 PM
Identified
August 08, 2025 at 12:15 PM
We are continuing to work on a fix for this incident. Remediation is being applied.
Investigating
August 08, 2025 at 12:10 PM
Investigating
August 08, 2025 at 12:10 PM
We're investigating reports of degraded performance across the Sifflet web applications.

All systems operational