Sifflet - Data sharing is no longer being updated for eu-west-1-c customers – Incident details

aws-prod-eu-west-1-c - API experiencing degraded performance

Data sharing is no longer being updated for eu-west-1-c customers

Investigating
Degraded performance
Started 6 days ago

Affected

API

Degraded performance from 3:30 PM to 12:00 AM

aws-prod-eu-west-1-c - API

Degraded performance from 3:30 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    We identified that data updates were not being propagated correctly to the data shares (such as Snowflake listings) for customers in cell eu-west-1-c, due to an issue with Snowflake. We are currently implementing a fix, and already moving on a more robust solutions to make sure this kind of incidents do not reproduce in the future.

    Data sharing is the only impacted feature.