Sifflet - Elevated error rates on aws-prod-eu-west-1-c asset discovery and monitoring workflows – Incident details

All systems operational

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Elevated error rates on aws-prod-eu-west-1-c asset discovery and monitoring workflows

ResolvedMajor outage1 hour 44 minutes

Affected

Integrations

Partial outage from 9:06 AM to 9:19 AM, Major outage from 9:19 AM to 9:57 AM, Operational from 9:57 AM to 10:51 AM

aws-prod-eu-west-1-c - Integrations

Partial outage from 9:06 AM to 9:19 AM, Major outage from 9:19 AM to 9:57 AM, Operational from 9:57 AM to 10:51 AM

Datasource monitoring

Partial outage from 9:06 AM to 9:19 AM, Major outage from 9:19 AM to 9:57 AM, Operational from 9:57 AM to 10:51 AM

aws-prod-eu-west-1-c - Datasource monitoring

Partial outage from 9:06 AM to 9:19 AM, Major outage from 9:19 AM to 9:57 AM, Operational from 9:57 AM to 10:51 AM

  • ResolvedUTC

    This incident has been resolved. Jobs, including monitors, are running normally.

    Most monitors that should have been processed during the incident window have their status set to "technical error".

  • MonitoringUTC

    We identified the root cause and deployed a fix. All jobs, including monitors and asset discovery, are now running normally. The backlog is being processed.

  • UpdateUTC

    The database powering job executions is experiencing issues. We're still investigating this problem. Monitors and other jobs, such as catalog discovery, are not running.

  • InvestigatingUTC

    Asset discovery (catalog) and monitors are running with higher latencies and error rates than usual in aws-prod-eu-west-1-c. We're investigating this incident.